Social Media & Community Manager

The Clean Liquor Co is a start-up that sells low and no alcohol, ‘Clean’ alternatives to traditional spirits. The brand was founded by TV personality, Spencer Matthews, and launched online in November 2019, selling out in under 24 hours.  Clean Liquor is now available in 500 Sainsburys nationwide and at premium bars and restaurants across London.

We are looking for a social & community media manager to work as a key member of a small team. Clean Liquor is a very exciting business with huge growth potential. Although the job description is for a Social Media & Community Manager, the successful candidate must be willing to help out with a large variety of tasks.

Responsibilities:

Social Management

  • Assume responsibility for community management across all brand platforms, responding to customer comments and queries in a timely manner.
  • Develop draft responses for all key queries across social and email.
  • Take ownership of planning and publishing organic content on Facebook and Instagram.
  • Assist in the execution of content across all brand platforms (both in and out of office hours).
  • Proactively contribute ideas to help develop the social media strategy and drive community growth across all platforms.
  • Support the execution of paid social media campaigns where required.

Community Management

  • Manage the Clean Liquor loyalty and email programme, communicating regularly with members, monitoring reviews and sending out product.
  • Assist team and key stakeholders with reporting, collating required metrics and coverage to feed into weekly, monthly reports, working autonomously to gather required data
  • Track and monitor all retailer / partner coverage to be shared on a monthly basis with wider team

Content

  • Assist in creating and co-ordinating content (including researching and sourcing props and locations for shoots) in order to create compelling, dynamic content for brand and retailer / partner channels.
  • Work closely with relevant agencies to create engaging content.
  • Source brand appropriate imagery for use across brand channels including influencer content, UGC and brand artistry.

Qualifications:

Desired Skills & Experience

  • A recent graduate (1-2 years post) or 2+ years relevant work experience.
  • A solid understanding of how social media (both paid and organic) is used as an effective marketing tool to meet business objectives.
  • A genuine passion for social media, content creation and storytelling.
  • Strong analytical skills.
  • A good balance of creative flair with commercial / business acumen.
  • Confident and enthusiastic in verbal communication.
  • Exceptional written English and copywriting skills, able to adapt writing style in line with desired platform / audience.
  • Good organisational skills that can adapt to an agile working environment.
  • Fast learner who copes well under pressured environments; diplomatic, cool under pressure and fantastic interpersonal skills.
  • Strong knowledge of the social media landscape, including influencers and emerging micro-influencers
  • Good understanding of digital channels and the e-comm environment
  • Editing and photography skills using a digital and DSLR camera preferred
  • Experience using Hootsuite (or similar CMS tools) a plus

The Clean Liquor Package:

  • £30k to £35k dependent on experience plus 10% performance-based bonus.
  • As many clean G&Ts as you like.
  • The opportunity to work in a rapidly growing business and the career progression that provides.
  • The role is full-time and based from our office in East Putney.

 How to apply: 

  • Please email your CV to hello@cleanliquor.com and in 30 words or less, let us know why you’re perfect for the role.

Clean Liquor Co is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.